Terms & Conditions

Any personal information that you submit will be protected by our secure server. On occasions, we might use this information to notify you of any important changes to our site or any special promotions. However, Firefly will not sell or trade your personal information to any third party organisations or individuals.

If any changes to these policies occur, we will notify our customers by updating this section of our website.

Please click here to find out more about our Privacy Policy.


Unless otherwise indicated, all materials on this website, and the website itself, are protected by copyrights, trademarks and/or other intellectual property rights (Copyright Act 1968). This site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose as everything is owned by Firefly.


You agree that your access to, and use of, this website is subject to these terms and all applicable laws, and is at your own risk. This website and its contents may contain errors, faults and inaccuracies and may not be complete/current.

Firefly makes no warranties of any kind and will not be liable for any damages whatsoever arising out of the use of this website or any site linked to this website. This limitation applies to direct, indirect, consequential, special, and punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.


Firefly cannot guarantee that any file or program available for download and/or execution from or via this website is free from viruses or other conditions which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs and files on this website, and you release Firefly entirely of all responsibility for any consequences of its use.


This website may contain links to other websites. Firefly is not responsible for the availability of, or any content or material contained in any such websites. Any questions or comments relating to such other websites should be addressed to the operator or operators of those websites.


The price you see on www.fireflyonline.com.au is the price you will pay at checkout. Firefly is not responsible for incorrect pricing on external websites.


International orders may incur taxes and duties applied by customs in the country where the order is delivered. Any duties and taxes incurred in the country of destination are the responsibility of the customer.

If you require further information about your country’s taxes and duties you will need to contact your local customs office directly.

To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable ‘merchandise’. We are also prohibited by law from marking the order as a ‘gift’, even if order is placed with the intention of sending to a gift recipient.